Shipping policy
Shipping Policy
We want to get your socks to you as quickly as possible! We offer three shipping options to fit your needs. All orders are carefully packed and shipped with tracking via J&T Express.
🎉🥳 FREE Shipping
Min Spend of P1,000. Ships out in 1 to 3 days.
⚠️ Only for PAID Orders
- Processing time: 1 to 2 business days
- Metro Manila delivery: Expect to receive your items in 2 to 4 days after ship-out.
- Outside Metro Manila delivery: Expect to receive your items in 4 to 7 days after ship-out.
- Tracked via J&T Express.
📦 Standard Shipping – ₱150.00
NO Min Spend. Ships out in 1 to 3 days.
⚠️ Only for PAID Orders
- Processing time: 1 to 2 business days
- Metro Manila delivery: Expect to receive your items in 2 to 4 days after ship-out.
- Outside Metro Manila delivery: : Expect to receive your items in 4 to 7 days after ship-out.
- Tracked via J&T Express.
- Perfect for planned purchases.
⚡ Rush Shipping – ₱250.00
NO Min Spend. Same Day Ship Out.
⏰ Order before 12NN (Except Sundays & Holidays)
⚠️ Only for PAID Orders
- Cutoff time: 12NN (noon) daily, Monday to Saturday
- Orders placed after 12NN will be processed the next business day.
- Metro Manila delivery: Expect to receive your items the same day.
- Outside Metro Manila delivery: Expect to receive your items in 2 to 4 days after ship-out.
- Tracked via J&T Express.
- Perfect for last-minute gifts and urgent orders.
📋 Important Notes
- All shipping options are only available for PAID orders. Please follow the standard processing timeline provided.
- Rush shipping cutoff is 12NN (noon) Monday to Saturday. Orders placed after this time will be processed the next business day.
- No shipping on Sundays and Holidays. Orders placed on weekends/holidays will be processed on the next business day.
- Processing time refers to the time it takes us to pick, pack, QC, and hand off your order to the courier - J&T Express.
- Delivery time refers to the time J&T Express takes to deliver after we ship out your order.
📍 Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package directly with J&T Express using this number.
Track your order: J&T Express Tracking
📦 Delivery Issues?
If your package doesn't arrive within the estimated delivery window, please contact us immediately with your tracking number. We'll work with J&T Express to locate your package or arrange a replacement.
Contact us: identityapparel.shop@gmail.com
🌍 International Shipping
Currently, we only ship within the Philippines. International shipping is coming soon! Stay tuned for updates.
Questions About Shipping?
We're here to help! Contact us anytime with questions about your order or shipping options.
Email: identityapparel.shop@gmail.com
All Socials: @identityapparel.shop